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TOJI Helpdesk

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Frequently asked

  • How do I get help quickly?

    Use the floating help button at the bottom-right of any page on toji.homes. Type your question and we will suggest relevant answers, or open a ticket.

  • How do I check the status of my ticket?

    Use the magic link sent to your email after submitting a ticket. You can also re-request the link from the sign-in page.

  • How long does support take to respond?

    We aim to respond within one business day. Urgent issues are prioritized.